💼 About This Role

You'll support patient care by managing appointment flow and providing 5-star customer service in an out-of-network physical therapy clinic. You'll respond to all communications within hours and greet every patient with a smile.

🎯 What You'll Do

• Greet patients and manage appointment flow
• Respond to phone calls and emails within 2 hours
• Guide patients through out-of-network experience
• Execute 5-star customer service consistently

📋 Requirements

• Previous customer service experience
• Strong communication and multi-tasking skills
• Attention to detail and willingness to grow
• Hospitality and team orientation

✨ Nice to Have

• BA/BS degree preferred

🎁 Benefits & Perks

• 🏥 One Medical paid membership
• 🧠 Mental health benefits with paid time off
• 💵 Medical, Dental, Vision, Commuter FSA
• 💰 401(K) Safe Harbor Match up to 4%
• 🏖️ Generous PTO including floating holidays