🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of mid-market accounts for CB Insights, a leader in predictive intelligence. Your core impact will be driving customer expansion, retention, and product adoption through strategic account plans. This role stands out for its focus on Fortune 500 clients and emerging tech trends.

🎯 What You'll Do

• Serve a portfolio of assigned mid-market accounts
• Drive customer software engagement and power user development
• Implement Account Plans for assigned accounts
• Run the renewal process for assigned portfolio
• Maintain communication governance with cross-functional teams

📋 Requirements

• B.S. or B.A. in business, finance, economics or similar
• 3-5 years of account management or customer success experience in enterprise software/SaaS
• Expertise with Excel and CRMs, preferably Salesforce
• Proficiency communicating data via Excel, Salesforce and BI tools

✨ Nice to Have

• Familiarity with data integrations via API and Datafeed
• Ability to recognize and maximize new business opportunities
• Comfort with negotiation

🎁 Benefits & Perks

• 💰 Commission eligible in addition to base salary
• 🏢 US-based role with remote flexibility possible?
• 📈 Predictive renewal analytics tools at your disposal

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min