1d ago

Client Success Manager

Headquarters Hires

$120k-$140k / year

full-timesenior Remotehealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own and grow relationships with health system partners, driving adoption, retention, and expansion across enterprise accounts. Your core impact will be ensuring long-term value realization for clients like Cedars-Sinai and the VA. This role operates at both executive and operational levels in a mission-driven environment.

๐ŸŽฏ What You'll Do

  • Own a portfolio of health system accounts, driving retention and growth
  • Build relationships with C-suite and senior stakeholders
  • Lead strategic account planning and quarterly business reviews
  • Identify and execute opportunities for account expansion

๐Ÿ“‹ Requirements

  • 5โ€“8+ years of experience in client success or account management
  • Experience owning a book of business of $1M+ in ARR
  • Experience managing enterprise accounts, ideally in healthcare
  • Proven ability to engage and influence C-suite stakeholders

โœจ Nice to Have

  • Experience with employer-sponsored benefits platforms
  • Experience with CRM and analytics tools like Salesforce
  • Familiarity with healthcare workforce challenges

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿ’ฐ Equity offered
  • ๐Ÿ’ต Bonus potential
  • ๐Ÿฅ Health insurance (not specified but typical)

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Case Study / Presentationยท 60 min
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