1d ago
Client Success Manager
Headquarters Hires
$120k-$140k / year
full-timesenior Remotehealthcare
๐ Tech Stack
๐ผ About This Role
You'll own and grow relationships with health system partners, driving adoption, retention, and expansion across enterprise accounts. Your core impact will be ensuring long-term value realization for clients like Cedars-Sinai and the VA. This role operates at both executive and operational levels in a mission-driven environment.
๐ฏ What You'll Do
- Own a portfolio of health system accounts, driving retention and growth
- Build relationships with C-suite and senior stakeholders
- Lead strategic account planning and quarterly business reviews
- Identify and execute opportunities for account expansion
๐ Requirements
- 5โ8+ years of experience in client success or account management
- Experience owning a book of business of $1M+ in ARR
- Experience managing enterprise accounts, ideally in healthcare
- Proven ability to engage and influence C-suite stakeholders
โจ Nice to Have
- Experience with employer-sponsored benefits platforms
- Experience with CRM and analytics tools like Salesforce
- Familiarity with healthcare workforce challenges
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฐ Equity offered
- ๐ต Bonus potential
- ๐ฅ Health insurance (not specified but typical)
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Case Study / Presentationยท 60 min
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