Tech Stack

Description

In this role, you'll support the team responsible for keeping technology across a production facility running smoothly. You will prepare and configure laptops, assist with onboarding and offboarding, and help colleagues with day-to-day hardware and access questions, gaining hands-on experience in a fast-paced environment.

Requirements

• You have graduated from a relevant study program (for example IT, Computer Science, Information Systems, or a related field)
• You have a passion for computer hardware and operating systems such as Windows or macOS
• You enjoy solving practical problems and helping colleagues with technical questions
• You are organized and comfortable handling equipment, setup tasks, and asset tracking
• You communicate clearly and are comfortable interacting with colleagues in English
• You are eager to learn and gain hands-on experience in a professional IT environment

Responsibilities

• Support the onboarding and offboarding process by preparing, configuring, and collecting company devices such as laptops, phones, and accessories
• Assist colleagues with day-to-day IT requests related to hardware, accounts, and basic troubleshooting
• Help manage the lifecycle of company devices, including setup, maintenance, repairs, and inventory tracking
• Support the IT team in maintaining workplace technology such as laptops, printers, and peripherals across the Distribution Center and office
• Work with tools such as Google Workspace, Slack, Azure (Entra ID), and device management platforms to assist with user setup and access management
• Collaborate with IT Engineers and Operations teams to resolve IT issues and ensure employees have the tools they need to work effectively
• Contribute to keeping documentation and asset records up to date