9h ago

Service Advisor

Hudson, MA

โœจ $35k-$50k / yearest.

full-time

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll serve as the primary point of contact for service customers at a Chrysler, Dodge, Jeep, and Ram dealership, guiding them through maintenance and repair. Your core impact is ensuring an exceptional customer experience by coordinating between technicians and customers. This role stands out with no-hassle culture and opportunities for career growth.

๐ŸŽฏ What You'll Do

  • Greet customers and document vehicle concerns on Repair Orders
  • Advise customers on recommended services and cost estimates
  • Coordinate with technicians and parts department for timely repairs
  • Follow up post-service to ensure customer satisfaction

๐Ÿ“‹ Requirements

  • 3+ years of experience in a Customer facing role
  • Proven experience as a Service Advisor or similar in an automotive dealership
  • Strong knowledge of vehicle systems, especially CDJR models, is a plus
  • Proficiency with dealership DMS (Tekion) and scheduling software

โœจ Nice to Have

  • Experience with Chrysler, Dodge, Jeep, and Ram vehicles
  • Strong organizational and multitasking abilities

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ต Competitive hourly wage
  • ๐Ÿฅ Medical, Dental, and Vision benefits
  • ๐Ÿ’ฐ 401K with company match
  • ๐Ÿพ Perks including student loan payments, vehicle discounts, pet benefits
  • ๐Ÿ“ˆ Career development and promotion from within

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Team Interviewยท 45 min

๐Ÿšฉ Heads Up

  • Requires working outside in varying weather conditions
  • May require overtime and weekends
  • Role not eligible for visa sponsorship
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