9h ago
Service Advisor
Hudson, MA
โจ $35k-$50k / yearest.
full-time
๐ Tech Stack
๐ผ About This Role
You'll serve as the primary point of contact for service customers at a Chrysler, Dodge, Jeep, and Ram dealership, guiding them through maintenance and repair. Your core impact is ensuring an exceptional customer experience by coordinating between technicians and customers. This role stands out with no-hassle culture and opportunities for career growth.
๐ฏ What You'll Do
- Greet customers and document vehicle concerns on Repair Orders
- Advise customers on recommended services and cost estimates
- Coordinate with technicians and parts department for timely repairs
- Follow up post-service to ensure customer satisfaction
๐ Requirements
- 3+ years of experience in a Customer facing role
- Proven experience as a Service Advisor or similar in an automotive dealership
- Strong knowledge of vehicle systems, especially CDJR models, is a plus
- Proficiency with dealership DMS (Tekion) and scheduling software
โจ Nice to Have
- Experience with Chrysler, Dodge, Jeep, and Ram vehicles
- Strong organizational and multitasking abilities
๐ Benefits & Perks
- ๐ต Competitive hourly wage
- ๐ฅ Medical, Dental, and Vision benefits
- ๐ฐ 401K with company match
- ๐พ Perks including student loan payments, vehicle discounts, pet benefits
- ๐ Career development and promotion from within
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Team Interviewยท 45 min
๐ฉ Heads Up
- Requires working outside in varying weather conditions
- May require overtime and weekends
- Role not eligible for visa sponsorship
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