Description

Lead a team of around 12 Financial Crime Investigators in protecting Monzo EU and its customers from fraud and money laundering. You'll manage personal and professional development, provide technical coaching, drive performance, and handle complex escalations.

Requirements

• Fluent English and Spanish written and verbal communication skills
• Strong experience of team leadership across Financial Crime within financial services
• Proven ability to drive excellent performance through others
• Strong knowledge and experience in financial crime investigations (AML, Screening, or Financial Crime Business Banking)
• Strong knowledge of current financial crime landscape in the UK and EU

Responsibilities

• Conduct quality checks on senior financial crime investigators to drive performance and identify coaching opportunities
• Handle complex case escalations from senior financial crime investigators
• Manage personal professional development of a team of senior investigators
• Foster a positive, supportive, and high performance culture with high levels of engagement
• Chair employee relations cases and make decisions consistent with Monzo’s values