4h ago
Commercial Strategy and Operations Manager
London
✨ $70k-$120k / yearest.
full-timemid Hybrid
💼 About This Role
You'll own go-to-market strategy and client profitability for top e-commerce accounts at a high-growth logistics startup. You'll build commercial frameworks and drive operational cadence across strategic client portfolios. This role offers direct work with Commercial and Customer Success leadership in a fast-paced, data-driven environment.
🎯 What You'll Do
- Own go-to-market strategy for existing and new client segments.
- Analyze client profitability and drive margin interventions.
- Manage commercial and operational cadence for strategic clients.
- Design operational infrastructure for commercial team scalability.
📋 Requirements
- 3-5 years in commercial, strategy, or operations roles.
- Experience in tech, logistics, retail, or B2B industries.
- Proven ability to use data and AI tools for decision-making.
- Mandarin speaker comfortable with Chinese-speaking markets.
✨ Nice to Have
- Experience with profitability analysis and client program reviews.
- Background in B2B account management or consulting.
🎁 Benefits & Perks
- 🏖️ 25 days holiday plus enhanced parental leave.
- 🏥 Private health & dental coverage comprehensive.
- 💻 Hardware of your choice for work.
- 🏋️ Gym subsidies, cycle-to-work, Friday office lunch and more.
- 💰 Generous equity with annual top-ups.
📨 Hiring Process
5-step process: Talent Acquisition (30min), Hiring Manager (45min), Case Study (60min), Cross-functional (30min), Final (30min); decision within 48 hours.
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