4h ago

Commercial Strategy and Operations Manager

London

$70k-$120k / yearest.

full-timemid Hybrid

💼 About This Role

You'll own go-to-market strategy and client profitability for top e-commerce accounts at a high-growth logistics startup. You'll build commercial frameworks and drive operational cadence across strategic client portfolios. This role offers direct work with Commercial and Customer Success leadership in a fast-paced, data-driven environment.

🎯 What You'll Do

  • Own go-to-market strategy for existing and new client segments.
  • Analyze client profitability and drive margin interventions.
  • Manage commercial and operational cadence for strategic clients.
  • Design operational infrastructure for commercial team scalability.

📋 Requirements

  • 3-5 years in commercial, strategy, or operations roles.
  • Experience in tech, logistics, retail, or B2B industries.
  • Proven ability to use data and AI tools for decision-making.
  • Mandarin speaker comfortable with Chinese-speaking markets.

✨ Nice to Have

  • Experience with profitability analysis and client program reviews.
  • Background in B2B account management or consulting.

🎁 Benefits & Perks

  • 🏖️ 25 days holiday plus enhanced parental leave.
  • 🏥 Private health & dental coverage comprehensive.
  • 💻 Hardware of your choice for work.
  • 🏋️ Gym subsidies, cycle-to-work, Friday office lunch and more.
  • 💰 Generous equity with annual top-ups.

📨 Hiring Process

5-step process: Talent Acquisition (30min), Hiring Manager (45min), Case Study (60min), Cross-functional (30min), Final (30min); decision within 48 hours.

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