🛠 Tech Stack

💼 About This Role

You'll own the technical relationship for Enterprise customers, serving as a trusted advisor to drive adoption of the Braze platform. You'll partner with Customer Success to define technology strategy and help clients achieve their business goals through product expertise and proactive technical initiatives. This role offers the chance to work with advanced customers and complex architectures.

🎯 What You'll Do

• Own the technical relationship with Enterprise/Strategic accounts
• Drive technical adoption and maturity for assigned customers
• Facilitate discovery sessions and recommend solutions
• Create solutions documentation and architectural diagrams

📋 Requirements

• 3-5 years client-facing experience as a TAM or related technical role
• 3+ years technical experience with SaaS, Mobile, API, or Programming
• Excellent communication skills to translate complex ideas to non-technical stakeholders
• Ability to manage multiple competing priorities in a fast-paced environment

✨ Nice to Have

• Bilingual skills beyond English

🎁 Benefits & Perks

• 🏖️ Equity grants of restricted stock (RSUs)
• 🏥 Comprehensive Total Rewards package including bonus/commission

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min