18h ago
Customer Operations Manager
Munich, Germany
โจ $45k-$55k / yearest.
full-timeenergy
๐ผ About This Role
You'll coordinate Smart Meter installations for a global EnerTech company. Your core impact is ensuring smooth scheduling and customer satisfaction. You'll be the key link between customers and technicians, driving the energy revolution.
๐ฏ What You'll Do
- Schedule and coordinate Smart Meter installations
- Answer customer inquiries via email
- Support technicians with on-site questions
- Handle complaints and find pragmatic solutions
๐ Requirements
- Technical understanding (ideally technical or commercial training)
- Experience in planning, coordination, or dispatching
- Strong communication and service orientation
- Ability to stay organized under stress and adapt to changes
๐ Benefits & Perks
- ๐ Global impact in sustainable energy
- ๐ Good for the planet and your karma
- ๐ Agile and future-oriented company culture
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Team interviewยท 45 min
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