18h ago

Customer Operations Manager

Munich, Germany

โœจ $45k-$55k / yearest.

full-timeenergy

๐Ÿ’ผ About This Role

You'll coordinate Smart Meter installations for a global EnerTech company. Your core impact is ensuring smooth scheduling and customer satisfaction. You'll be the key link between customers and technicians, driving the energy revolution.

๐ŸŽฏ What You'll Do

  • Schedule and coordinate Smart Meter installations
  • Answer customer inquiries via email
  • Support technicians with on-site questions
  • Handle complaints and find pragmatic solutions

๐Ÿ“‹ Requirements

  • Technical understanding (ideally technical or commercial training)
  • Experience in planning, coordination, or dispatching
  • Strong communication and service orientation
  • Ability to stay organized under stress and adapt to changes

๐ŸŽ Benefits & Perks

  • ๐ŸŒ Global impact in sustainable energy
  • ๐Ÿ’š Good for the planet and your karma
  • ๐Ÿš€ Agile and future-oriented company culture

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Team interviewยท 45 min
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