Tech Stack

Description

You will be the first point of contact for patients, handling check-in, verifying insurance, collecting co-payments, and scheduling appointments in a clinical research setting. You will ensure accurate data entry and compliance with HIPAA while providing excellent customer service.

Requirements

• Minimum 2 years front office experience
• Excellent computer skills and typing speed of at least 40 WPM
• Knowledge of filing and charting procedures
• Degree or certification in Medical Assisting preferred
• Bilingual Spanish/English preferred

Responsibilities

• Greet and check in patients courteously and professionally
• Verify patient information (insurance, address, telephone) and update system
• Collect co-payments and manage outstanding balances before services
• Schedule follow-up appointments and check patients out
• Assist with chart preparation and scan forms into EHR