💼 About This Role

You'll help communication service providers modernize their operations through innovative telecom software solutions, acting as a trusted advisor to both technical and business stakeholders. You will guide customers through solution design, implementation, and long-term success, shaping scalable BSS/OSS architectures aligned with trends like 5G monetization and AI-driven automation.

🎯 What You'll Do

• Develop tailored telecom solution proposals with Sales and Customer Success teams.
• Lead customer-facing technical discussions, presentations, and workshops.
• Support full customer engagement lifecycle from pre-sales to post-contract optimization.
• Identify expansion and upsell opportunities within existing accounts.

📋 Requirements

• 10+ years of experience designing or deploying telecom BSS/OSS solutions.
• Strong understanding of telecom architectures including 5G monetization and AI-driven solutions.
• Customer-facing solution architecture or consulting experience in telecom environments.
• Background in software development, systems integration, or program management.

✨ Nice to Have

• Experience with analytics, reporting, dashboarding, and data management tools.
• Spanish language proficiency.

🎁 Benefits & Perks

• 💰 Competitive compensation with salaries up to $175,000 USD.
• 🏡 Remote-first work environment with flexibility and autonomy.
• 🩺 Comprehensive total rewards including healthcare.
• 🌐 Cutting-edge telecom technologies and digital transformation work.
• 📚 Learning and career growth opportunities.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 1 week