💼 About This Role

You'll manage key merchant accounts in the Indian retail ecosystem, driving cross-sell and upsell opportunities. Your core impact is building long-term relationships that make it difficult for competitors to enter the account. This role offers a collaborative, output-driven environment with 360-degree feedback.

🎯 What You'll Do

• Build and sustain long-term relationships with onboarded merchants
• Develop deep account understanding to block competitor entry
• Upsell and cross-sell Paytm's payment and financial products
• Act as primary point of contact for strategic accounts

📋 Requirements

• 5+ years of enterprise account management experience
• Proven track record of managing large retail accounts
• Strong negotiation and communication skills
• Experience in cold calling and lead generation

✨ Nice to Have

• Experience in the Indian retail ecosystem
• Exposure to payment or fintech industry

🎁 Benefits & Perks

• 🤝 Collaborative output-driven culture
• 🔄 360-degree peer feedback
• 📈 Cross-sell revenue impact