1d ago

Guest Services Staff

Newport, KY

$25k-$31.2k / year

part-timemedia

💼 About This Role

You'll be the primary provider of direct services to guests in our venue, ensuring a safe and enjoyable experience. You'll handle guest inquiries and complaints, monitor conduct and alcohol consumption, assist with ticketing and wristbands, and act as part of the emergency evacuation team.

🎯 What You'll Do

  • Answer guest questions and direct them to venue areas.
  • Operate coat check rooms within established guidelines.
  • Scan tickets and administer wristbands for event entry.
  • Monitor guest conduct and alcohol consumption.
  • Seat guests and assist ADA patrons.

📋 Requirements

  • High School Diploma or equivalent.
  • 1-2 years of related work experience.
  • Ability to lift 50 lbs without assistance.
  • Ability to stand, walk, and climb stairs for long periods.

✨ Nice to Have

  • Previous experience working in events.
  • Knowledge of the music industry.
  • Availability to work nights, weekends, and holidays.

🎁 Benefits & Perks

  • Potential eligibility for ACA benefits

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Recruiter Call· 30 min
  2. 2Interview· 45 min
  3. 3Offer· 15 min
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