19h ago
Customer Success Manager, Implementations
Brazil
✨ $75k-$95k / yearest.
full-timemidsoftware
🛠 Tech Stack
💼 About This Role
You'll drive successful customer onboarding for a mining SaaS platform, managing end-to-end implementations from presales to adoption. You'll coordinate projects, keep them on track, and ensure a seamless handover to Customer Success. This role offers the chance to shape scalable processes at a fast-growing tech startup.
🎯 What You'll Do
- Support end-to-end presales and implementation projects
- Keep projects on track against key timelines
- Ensure seamless handover from Sales to Customer Success
- Flag risks early and keep projects moving forward
📋 Requirements
- 3+ years in software implementation, project management or consulting
- Experience in mining industry highly regarded
- Bachelor's degree in Business, Computer Science, or Engineering
- Proven track record of implementing complex software solutions
✨ Nice to Have
- Spanish language proficiency
- Experience with CRM and project management tools
🎁 Benefits & Perks
- 🚀 High-growth tech startup environment
- 🌍 Global team collaboration across time zones
- 📈 Shape scalable processes as the company grows
📨 Hiring Process
Submit an expression of interest with CV and cover letter.
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