🛠 Tech Stack

💼 About This Role

You'll lead a team of field professionals driving implementation and adoption of RFID-based retail technology. Your work directly shapes customer satisfaction and translates retail feedback into strategic product enhancements. This role offers high impact at a fast-growing startup with top-tier retail brands.

🎯 What You'll Do

• Lead cross-functional process improvement for deployment efficiency
• Develop project plans and success metrics for each customer
• Create comprehensive configuration guides for customer scenarios
• Provide regular insights to product and engineering teams

📋 Requirements

• 4+ years experience in program management or process improvement
• Experience owning B2B customer relationships
• Experience with retail technology implementation or retail operations
• Strong analytical and problem-solving skills

✨ Nice to Have

• Background in retail systems implementation or integration
• Experience with RFID, computer vision, or similar technologies
• Knowledge of project management methodologies

🎁 Benefits & Perks

• 🏖️ Flexible time off
• 💰 Equity
• 🏥 Comprehensive medical and dental coverage
• 👶 Paid parental leave
• 🏦 401k plan

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Final round with team· 1 hour