Tech Stack

Description

You will drive customer adoption and retention of Sigma Computing's analytics platform, focusing on strategic account management, NDR growth, and customer advocacy. Your work ensures enterprise clients maximize value from their data investments.

Requirements

• Bachelor's or Master's degree in Business, Analytics, CS, or related field
• 7+ years in customer success or account management in SaaS or BI
• Experience navigating complex enterprise sales environments
• Strong analytical and problem-solving skills with data
• Experience with SQL, data visualization tools, or cloud analytics (Snowflake, Databricks, etc.)

Responsibilities

• Build relationships with decision-makers in high-value accounts
• Guide customers to optimize platform use and gain actionable insights
• Identify upsell/cross-sell opportunities to maximize NDR
• Advocate for features and enhancements with product team
• Develop success plans aligned with customer business goals