🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of strategic health system partnerships, acting as the primary point of contact for key programs. You'll drive engagement and operational excellence to deliver best-in-class client experiences. This role offers a chance to impact Canada's healthcare ecosystem through virtual care.

🎯 What You'll Do

• Serve as primary contact for assigned health system clients.
• Identify partnership expansion opportunities through renewals and upsells.
• Oversee workflows, project plans, and implementation timelines.
• Surface client insights to improve processes and product enhancements.

📋 Requirements

• 5+ years in a client-facing or client success role in B2B or institutional environment.
• Proven ability to build relationships with senior stakeholders and manage complex portfolios.
• Skilled at managing workflows using tools like Asana, Salesforce, or similar platforms.
• Familiar with CRMs (Salesforce preferred) and confident adopting new tools.

✨ Nice to Have

• Experience in healthcare or government partnerships.
• Experience with Asana or Salesforce.

🎁 Benefits & Perks

• 💰 Competitive benefits package including health, dental, life insurance.
• 💊 Health spending account for eyeglasses, therapy, etc.
• 🏥 Maple access for virtual healthcare for you and family.
• 🧘 Flex benefits budget for growth and well-being (includes learning fund).
• 🏖️ 10 paid health days plus 3 weeks vacation.

🚩 Heads Up

• Role mentions 'new role' but gives 12-18 month deliverables typical of ongoing position.
• Requirements include 5+ years but salary max is only $90k CAD, which may be low for senior level.