🛠 Tech Stack

💼 About This Role

You'll build strong relationships with D2C brands as a trusted advisor and drive their success through data-driven improvements. You will play a central role in retaining and growing key accounts at Bigblue's fast-growing scale-up.

🎯 What You'll Do

• Build and maintain strong relationships with strategic merchant accounts
• Analyze customer feedback and performance trends to drive improvements
• Identify cross-selling and upselling opportunities to unlock value
• Define improvement plans with merchants based on data analysis

📋 Requirements

• 2 years of experience in a customer-facing role
• Native level of French and professional English
• Comfortable analyzing data and presenting insights
• Proficiency in Excel

✨ Nice to Have

• Entrepreneurial spirit
• Passion for digital and technology
• Additional language (Spanish, German)

🎁 Benefits & Perks

• 🍱 Daily meal voucher (10€, 55% covered)
• 🧘‍♀️ ClassPass membership
• 🩺 100% health insurance with Benefiz
• 🖥️ MacBook or equipment of choice
• 🏢 Brand-new offices in Paris 9th

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Case Study / Presentation· 60 min