2h ago
Eligibility Operations Manager
Remote (US)
$130k-$160k / year
full-timesenior RemoteHealthcare technology / telenutrition
🛠 Tech Stack
💼 About This Role
You'll act as the bridge between partner business requirements and technical solutions, ensuring a smooth client onboarding experience. You'll own eligibility file setup and lead cross-functional teams to optimize member workflows. This role is critical for delivering high-quality implementations at a leading telenutrition platform.
🎯 What You'll Do
- Own client eligibility file setup and ongoing monitoring
- Lead QA processes ensuring accurate and on-time launches
- Document client business requirements and serve as liaison
- Identify and escalate risks to successful implementation
📋 Requirements
- 8+ years experience in analytics, implementation, or operations in healthcare services
- Working knowledge of eligibility file ETLs and healthcare formats like 834 or HL7
- Working knowledge of MySQL or PostgreSQL
- Working knowledge of SSO technologies such as SAML 2.0 and OAuth 2.0
✨ Nice to Have
- Experience in a startup or small company environment
- Understanding of telehealth and nutrition spaces
- Master's degree in Science, Technology, or Operations
🎁 Benefits & Perks
- 🏖️ Unlimited PTO
- 🏥 Health insurance
- 📈 401k matching
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