2h ago

Eligibility Operations Manager

Remote (US)

$130k-$160k / year

full-timesenior RemoteHealthcare technology / telenutrition

🛠 Tech Stack

💼 About This Role

You'll act as the bridge between partner business requirements and technical solutions, ensuring a smooth client onboarding experience. You'll own eligibility file setup and lead cross-functional teams to optimize member workflows. This role is critical for delivering high-quality implementations at a leading telenutrition platform.

🎯 What You'll Do

  • Own client eligibility file setup and ongoing monitoring
  • Lead QA processes ensuring accurate and on-time launches
  • Document client business requirements and serve as liaison
  • Identify and escalate risks to successful implementation

📋 Requirements

  • 8+ years experience in analytics, implementation, or operations in healthcare services
  • Working knowledge of eligibility file ETLs and healthcare formats like 834 or HL7
  • Working knowledge of MySQL or PostgreSQL
  • Working knowledge of SSO technologies such as SAML 2.0 and OAuth 2.0

✨ Nice to Have

  • Experience in a startup or small company environment
  • Understanding of telehealth and nutrition spaces
  • Master's degree in Science, Technology, or Operations

🎁 Benefits & Perks

  • 🏖️ Unlimited PTO
  • 🏥 Health insurance
  • 📈 401k matching
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