15h ago
Customer Success Manager, Germany
Berlin
full-timemid Hybridmedia
🛠 Tech Stack
💼 About This Role
You'll join Spotify's Sales team as a Customer Success Manager, acting as a trusted advisor to advertisers and agency partners in the German market. You'll drive revenue growth by identifying the optimal buying channels (direct, programmatic, self-serve) and orchestrating cross-functional teams for flawless campaign execution. This 6-month fixed-term role offers the chance to shape how brands connect with audiences through music and podcasts.
🎯 What You'll Do
- Build deep client relationships as a trusted strategic advisor.
- Lead RFP response and media planning across all buying channels.
- Coordinate cross-functional teams for seamless campaign execution.
- Monitor campaign pacing, optimize media plans, and present insights.
📋 Requirements
- 3+ years experience in digital media planning or buying.
- Fluent in German and English (spoken and written).
- Experience with CRM, OMS, ad servers, and digital media systems.
- Bachelor's degree in Sales, Advertising, Marketing, or Business.
✨ Nice to Have
- Deep vertical expertise in one or more client sectors.
- Experience with self-serve and programmatic buying channels.
- Familiarity with Spotify's ad products and targeting capabilities.
🎁 Benefits & Perks
- 🌍 Flexible work (2-3 days in-office per week).
- 🎵 Work with music and culture at a leading audio platform.
- 🏢 Office locations in Berlin, Hamburg, Düsseldorf, or Munich.
- 👥 Collaborative team with cross-functional exposure.
- 📈 Career growth in a fast-paced sales environment.
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter phone screen· 30 min
- 2Hiring manager interview· 45 min
- 3Panel interview· 60 min
🚩 Heads Up
- Fixed-term contract (6 months) may lead to instability.
- Requires 3+ years of experience but lists multiple senior responsibilities.
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