6h ago

Field Service Engineer

Austin, TX
full-timemidrobotics

Tech Stack

Description

You will be responsible for daily robot and system operation, repairs, maintenance, and spare parts management at both Apptronik and customer facilities. You'll work closely with cross-functional teams to improve design and integration, and travel to customer sites up to 50% of the time.

Requirements

  • 5+ years servicing complex electro-mechanical systems (robotics preferred)
  • 5+ years in a customer-facing role
  • Proficiency with Linux, ROS, and command-line interface
  • Ability to travel up to 50%
  • Bachelor's degree in technical discipline or equivalent experience

Responsibilities

  • Perform system bring-up, troubleshooting, emergent service, and preventative maintenance
  • Manage spare parts and maintain high robot uptime
  • Document processes, work instructions, and training materials
  • Create status reports and key metric dashboards
  • Travel to customer sites for repairs, maintenance, and training
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