💼 About This Role

You'll own member engagement strategy across channels like telemarketing, IVR, SMS, email, and direct mail for a digital health company pioneering biomarker intelligence. Your core impact will be improving activation, conversion, and follow-through across complex healthcare populations by leveraging predictive models and ML-driven recommendations.

🎯 What You'll Do

• Design end-to-end engagement journeys for member activation and action
• Build segmentation, messaging, and channel strategies for health plan populations
• Partner with Analytics, ML/AI, and operations to improve targeting and reporting
• Lead A/B testing across messaging, scripts, timing, and channel mix

📋 Requirements

• 6-10+ years in healthcare marketing or member engagement
• Experience designing engagement programs in payer or health plan environments
• Deep understanding of member behavior in regulated healthcare journeys
• Meaningful experience with telemarketing or call-based engagement strategy

✨ Nice to Have

• Experience with Medicare Advantage or government-aligned populations
• Experience partnering with analytics, data science, or ML/AI teams

🎁 Benefits & Perks

• 🏖️ Remote work
• 🏥 Health insurance
• 💰 Competitive compensation
• 📈 Equity options

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min
4. 4Final round with leadership· 45 min