💼 About This Role

You'll guide borrowers through the mortgage documentation process as the operational glue that keeps files clean and timelines tight. Your organization and follow-through directly help families achieve homeownership. You'll join a fully remote company with an award-winning culture where your contributions are celebrated.

🎯 What You'll Do

• Guide borrowers through documentation via phone, email, and text
• Review credit, income, and asset documentation for compliance
• Collaborate with Loan Officers, Underwriters, and Closers
• Issue compliance disclosures within required timelines

📋 Requirements

• At least 1-year experience in mortgage operations
• Managed a borrower pipeline with daily customer communication
• Experience with multiple loan products (FHA, Conventional, USDA)

🎁 Benefits & Perks

• 💵 Performance incentive bonuses up to $80,000+ total comp
• 🏥 Health and dental coverage
• 🏖️ PTO and paid holidays
• 🏠 Monthly WFH reimbursement
• 💰 401(k) match

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 1 week