🛠 Tech Stack

💼 About This Role

You'll lead data-driven business transformation for strategic public sector customers by defining long-term vision and mobilizing Celonis cross-functional teams to drive measurable impact. You'll be the accountable lead for customer success, acting as trusted advisor to C-Level executives.

🎯 What You'll Do

• Build and maintain executive relationships with C-level stakeholders
• Drive the end-to-end customer value journey and adoption
• Lead customer advisory boards and drive advocacy
• Resolve escalations and orchestrate internal teams effectively

📋 Requirements

• 10+ years in customer success or strategy consulting
• Public Sector experience
• Experience driving large-scale transformation programs
• Change management expertise

✨ Nice to Have

• AI-based transformation experience
• Consultative approach with senior executives
• Project management skills

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 📈 Restricted Stock Units for every employee
• 👶 24 weeks paid parental leave for primary carers
• 💰 Bonus + equity included in total compensation

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min