18h ago
Customer Success Executive
Winnersh
✨ $35k-$45k / yearest.
full-time Hybrid
💼 About This Role
You'll guide car sellers through the Carwow auction process, ensuring a smooth experience and maximizing their chances of selling. You'll build rapport and provide expert advice, balancing price expectations with market realities. This role offers access to a leading automotive platform with significant growth.
🎯 What You'll Do
- Manage a lead pipeline of customers selling cars via online auction.
- Review car listings for accuracy and completeness.
- Provide expert advice balancing price expectations with market realities.
- Handle negotiations and customer objections.
- Communicate via phone, email, live chat, and SMS.
📋 Requirements
- Experience in a target-focused environment managing a pipeline independently.
- Excellent communication skills both written and verbal.
- Proactive and customer-focused approach.
- Strong attention to detail and organizational skills.
✨ Nice to Have
- Enthusiasm for the automotive industry.
- Comfort with various communication channels.
🎁 Benefits & Perks
- 💰 Competitive salary + commission
- 🏖️ 28 annual leave days (increasing to 30 at 3 years, 35 at 10)
- 🏥 Vitality Private Healthcare
- 💻 Latest tech (Macbook or Surface)
- 🏠 Work from abroad for a month
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