18h ago

Customer Success Executive

Winnersh

$35k-$45k / yearest.

full-time Hybrid

💼 About This Role

You'll guide car sellers through the Carwow auction process, ensuring a smooth experience and maximizing their chances of selling. You'll build rapport and provide expert advice, balancing price expectations with market realities. This role offers access to a leading automotive platform with significant growth.

🎯 What You'll Do

  • Manage a lead pipeline of customers selling cars via online auction.
  • Review car listings for accuracy and completeness.
  • Provide expert advice balancing price expectations with market realities.
  • Handle negotiations and customer objections.
  • Communicate via phone, email, live chat, and SMS.

📋 Requirements

  • Experience in a target-focused environment managing a pipeline independently.
  • Excellent communication skills both written and verbal.
  • Proactive and customer-focused approach.
  • Strong attention to detail and organizational skills.

✨ Nice to Have

  • Enthusiasm for the automotive industry.
  • Comfort with various communication channels.

🎁 Benefits & Perks

  • 💰 Competitive salary + commission
  • 🏖️ 28 annual leave days (increasing to 30 at 3 years, 35 at 10)
  • 🏥 Vitality Private Healthcare
  • 💻 Latest tech (Macbook or Surface)
  • 🏠 Work from abroad for a month
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