🛠 Tech Stack

💼 About This Role

You'll lead global engineering, AI/ML, and DevOps teams scaling cloud-native SaaS platforms for enterprise customer experience ecosystems. Your core impact will shape long-term technology strategy and drive AI-native engineering practices across a high-growth organization. This executive role offers the chance to influence billions of customer interactions annually in a fast-paced environment.

🎯 What You'll Do

• Define and execute engineering and technology strategy aligned with business growth.
• Lead global engineering, QA, DevOps, and AI/ML teams.
• Oversee full SDLC for cloud-native SaaS platforms.
• Drive AI/ML adoption including generative AI and MLOps.
• Align technical delivery with Product, Customer Success, and Sales.

📋 Requirements

• 15+ years senior engineering leadership in SaaS or cloud-native environments.
• Experience leading global engineering organizations of 50+ engineers.
• Expertise in software development lifecycle, agile, DevOps, microservices, and cloud.
• Hands-on experience building AI/ML or generative AI solutions in production.

✨ Nice to Have

• Master's degree in Computer Science or related field.
• Experience in high-growth or private equity-backed environments.
• Background in customer experience technologies or chatbot platforms.

🎁 Benefits & Perks

• 💰 Competitive OTE $275K-$325K with performance-based incentives and equity.
• 🏠 Flexible remote work environment with global collaboration.
• 🤖 Cutting-edge AI/ML initiatives and enterprise-scale challenges.
• 🚀 Career growth in fast-growing global tech organization.
• 🏥 Comprehensive benefits including healthcare and support programs.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Executive Interview· 60 min