Description

As a Client Services Executive, you will be the first point of contact for clients, managing communications, providing case updates, and ensuring accurate records in our case management system. This role is ideal for those who thrive in a structured environment and enjoy delivering exceptional client service.

Requirements

• Excellent communication and interpersonal skills
• High attention to detail and strong organizational abilities

Responsibilities

• Conduct welcome calls and follow-up communications with clients
• Provide clear explanations of case processes and timelines
• Maintain accurate documentation in case management system
• Review and label incoming client documents
• Support fee earners with administrative tasks