🛠 Tech Stack

💼 About This Role

You'll manage client engagement and growth for APAC accounts in a SaaS company. Your core impact is reducing churn and driving renewals. This role stands out for its hybrid model and exposure to digital marketing intelligence.

🎯 What You'll Do

• Serve as primary contact for assigned accounts.
• Identify and mitigate account churn risks.
• Manage and expand long-term customer relationships.
• Support uncovering upsell opportunities.

📋 Requirements

• 3+ years in a client-facing role, preferably in SaaS.
• Fluency in English written and spoken.
• Solid understanding of digital marketing space and trends.
• Analytical mindset to quickly digest problems and identify solutions.

✨ Nice to Have

• Additional Asian languages are strong bonus.
• Experience producing high-quality client-facing materials.

🎁 Benefits & Perks

• 🏖️ Competitive compensation packages
• 🏢 Hybrid work model with in-office collaboration
• 📈 Career growth opportunities with personalized coaching
• 🎉 Regular team outings and happy hours
• 🌍 Inclusive workplace culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Stakeholder Interview· 60 min

🚩 Heads Up

• Mentions 'replacement' as reason for opening, which may imply high turnover.