💼 About This Role

You'll work in a fast-growing, highly regulated health-tech environment to deliver operational improvements that enhance the end-to-end patient journey. You'll own a portfolio of change initiatives, focusing on implementation and measurable outcomes. This role is ideal for someone with Lean and customer-journey experience who thrives in a start-up setting.

🎯 What You'll Do

• Deliver improvement initiatives end-to-end
• Map, analyze, and improve patient journeys
• Facilitate workshops to align stakeholders
• Track outcomes to improve patient experience

📋 Requirements

• Experience implementing improvements in fast-paced, highly regulated environments
• Ability to move quickly from analysis to action
• Stakeholder management across cross-functional teams
• Support in structured or semi-structured project environments

✨ Nice to Have

• Lean Six Sigma certification
• Experience in health-tech or pharmaceutical sectors

🎁 Benefits & Perks

• 🏖️ 25 days holiday (rising to 27 after one year, 30 after two)
• 💰 5% matched pension
• 🚴 Cycle-to-work scheme
• 👶 Enhanced Maternity & Paternity Leave
• 📈 Development and growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 15 min