16h ago

Fraud Operations Representative

Mexico City

full-timejunior Hybridfinance

🛠 Tech Stack

💼 About This Role

You'll monitor and analyze transactions to detect fraud patterns and implement mitigation strategies that protect customers and company assets. You'll collaborate across teams to drive fraud prevention improvements.

🎯 What You'll Do

  • Monitor transactions for potential fraudulent activity.
  • Investigate and resolve reported fraud cases.
  • Develop and implement fraud prevention strategies.
  • Collaborate with teams to mitigate fraud risks.

📋 Requirements

  • 1 year experience in fraud prevention or anti-fraud processes.
  • Advanced English (C1 or higher).
  • Basic knowledge of SQL (SELECT, JOIN, WHERE).
  • Completed technical or partial university studies in related field.

✨ Nice to Have

  • Experience with fraud detection software and tools.
  • Knowledge of regulatory requirements and compliance standards.

🎁 Benefits & Perks

  • 🏥 Health, dental, and vision plan for employees and family.
  • 🎄 30 days Christmas bonus plus 20 days paid vacation.
  • 💰 $2,000 MXN monthly grocery coupons.
  • 🌍 $2,000 USD annual co-working travel perk.
  • 📚 $2,000 USD annual professional development perk.
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