about 5 hours ago

Manager/Director, SDR

San Francisco, California
full-timemanagerLegal Technology

Tech Stack

Description

You will lead a high-performing SDR team to drive pipeline growth, optimizing outbound sequences and inbound lead management. Collaborate with Marketing and Sales to improve qualification processes, coach SDRs on best practices, and experiment with new channels to boost engagement. As an early GTM leader, you'll shape Ivo's sales motion and define world-class prospecting.

Requirements

  • 3–6+ years of experience in B2B SaaS sales, with 2+ years in SDR management or team lead roles
  • Track record of building and leading a team that consistently meets/exceeds goals
  • Excellent communication skills
  • Attract, hire, develop, and retain top BDR talent
  • Passion for coaching and developing early career talent
  • Strong understanding of sales funnels, pipeline metrics, and CRM hygiene (experience with HubSpot, Salesforce, or similar)
  • Data-driven, operationally strong, and comfortable working with early processes
  • Excellent communicator and coach
  • A player-coach mentality — willing to roll up your sleeves when needed
  • Passion for legaltech or productivity software is a plus

Responsibilities

  • Hire, train, and lead a high-performing SDR team to meet and exceed qualified pipeline targets
  • Develop and optimize outbound sequences, messaging, and tools in collaboration with Marketing and Sales
  • Oversee inbound lead management by partnering with Marketing to ensure timely response, clear qualification standards, and campaign follow-up strategy
  • Implement metrics and dashboards to track SDR performance, activity levels, and conversion rates
  • Conduct 1-on-1 coaching, goal setting, problem solving, and identify performance and market trends
  • Collaborate with AEs to ensure seamless handoff of qualified opportunities
  • Represent Ivo at events and field marketing activities, converting conversations into opportunities
  • Help grow and track the events pipeline by ensuring all leads are captured, qualified, and followed up on
  • Coach SDRs on call execution, email personalization, objection handling, and prospecting best practices
  • Experiment with new channels (e.g., video, social selling, AI tools) to improve engagement rates
  • Build a culture of accountability and motivation
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