Tech Stack

Description

You will identify opportunities for improvement within the Starlink program, work closely with cross-functional teams, and drive projects to completion to create a simple, high-quality customer experience and improve processes.

Requirements

• Bachelor's degree or 4+ years in customer operations, supply chain, production, technology, consulting or manufacturing
• 2+ years of process improvement experience in a related environment
• 1+ years using Excel, SQL, and/or BI tools for data analysis
• Ability to synthesize requirements and suggest solutions
• Experience managing complex projects with schedule dependencies and risks

Responsibilities

• Streamline process workflows by challenging requirements and simplifying procedures
• Create, revise, and maintain documentation for process improvements
• Implement data management workflows to reduce administrative overhead
• Develop strategies and solutions for internal customers with effective communication
• Identify system gaps and lead implementation of enhancements and automations