11h ago
Principal Client Services Program Manager
United Kingdom - London
โจ $160k-$200k / yearest.
full-timeleadfinance
๐ผ About This Role
You'll lead complex customer-facing IT projects and programs, ensuring successful delivery of Actimize products and high client satisfaction. You'll manage a portfolio of tier-one client accounts, coordinating cross-functional teams across multiple geographies. This role offers the chance to drive impact in a global financial services environment.
๐ฏ What You'll Do
- Manage multiple projects for tier one clients using cross-functional teams.
- Establish effective governance and best practice methodologies.
- Lead portfolio of client accounts with multiple software delivery engagements.
- Communicate effectively with senior stakeholders including steering committees.
๐ Requirements
- 10+ years managing complex IT software projects.
- Recognized project management certification such as PRINCE2, PMP, MSP.
- Experience in Financial Services / Capital Markets or Investment Banking.
- Experience leading customer-facing professional services project teams.
โจ Nice to Have
- Knowledge of Agile, Waterfall, Scrum, Kanban methodologies.
- Understanding of SDLC, data migration, integration.
- Bachelor's degree or equivalent higher education.
๐ Benefits & Perks
- ๐ International travel opportunities
- ๐ Career growth in a global company
- ๐ค Collaborative team environment
- ๐ Impactful projects with top-tier clients
๐จ Hiring Process
Estimated timeline: 3-5 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Technical/Behavioral Interviewยท 60 min
๐ฉ Heads Up
- Role requires travel but location is UK; remote not mentioned.
- Experience requirements highly demanding (10+ years, certifications, multiple skills).
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