19h ago
Customer Success Specialist
Greensboro, NC
โจ $55k-$75k / yearest.
full-timemidhealthcare
๐ Tech Stack
๐ผ About This Role
You'll manage client relationships for onsite health clinics in the senior living industry. Your core impact is ensuring smooth onboarding and service delivery while proactively resolving customer needs. This role stands out for its focus on building trusted partnerships with community leadership.
๐ฏ What You'll Do
- Manage client onboarding and service cycles end-to-end
- Develop strong relationships as the main point of contact
- Educate customers on OHS process and best practices
- Conduct regular check-ins virtually and in-person
๐ Requirements
- Bachelor's degree in business, marketing, or related field
- 3+ years experience in client relations or management (B2B preferred)
- CRM software experience to track client interactions
- Ability to manage multiple clients in a fast-paced environment
โจ Nice to Have
- Experience in senior living, elder care, or long-term care
- Strong collaboration skills
๐ Benefits & Perks
- ๐ฐ Competitive total compensation
- ๐๏ธ Generous paid time off
- ๐ฅ Medical, dental, and vision insurance
- ๐ก๏ธ Company-provided disability and life insurance
- ๐ข Friendly office atmosphere near USF
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Team interviewยท 45 min
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