19h ago

Customer Success Specialist

Greensboro, NC

โœจ $55k-$75k / yearest.

full-timemidhealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll manage client relationships for onsite health clinics in the senior living industry. Your core impact is ensuring smooth onboarding and service delivery while proactively resolving customer needs. This role stands out for its focus on building trusted partnerships with community leadership.

๐ŸŽฏ What You'll Do

  • Manage client onboarding and service cycles end-to-end
  • Develop strong relationships as the main point of contact
  • Educate customers on OHS process and best practices
  • Conduct regular check-ins virtually and in-person

๐Ÿ“‹ Requirements

  • Bachelor's degree in business, marketing, or related field
  • 3+ years experience in client relations or management (B2B preferred)
  • CRM software experience to track client interactions
  • Ability to manage multiple clients in a fast-paced environment

โœจ Nice to Have

  • Experience in senior living, elder care, or long-term care
  • Strong collaboration skills

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive total compensation
  • ๐Ÿ–๏ธ Generous paid time off
  • ๐Ÿฅ Medical, dental, and vision insurance
  • ๐Ÿ›ก๏ธ Company-provided disability and life insurance
  • ๐Ÿข Friendly office atmosphere near USF

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Team interviewยท 45 min
0 0 0