4h ago

AI Client Experience & Strategy Consultant

Maine, United States

$100k-$150k / yearest.

full-timemid HybridLegal Services

💼 About This Role

You'll join Factor's Sense Maker team to design AI-led client experiences and deliver strategic workshops for Fortune 500 legal departments. You'll synthesize stakeholder needs, train legal professionals on AI tools, and help clients align on AI strategy. This role blends creativity with client engagement in a pioneering legal tech environment.

🎯 What You'll Do

  • Leverage AI tools to enhance client experiences.
  • Design and deliver AI-led workshops for client needs.
  • Train lawyers and client teams on AI tool usage.
  • Create interactive AI experiences and written deliverables.

📋 Requirements

  • Background in consulting or client services.
  • Exposure to AI tools or willingness to learn.
  • Strong writing and communication skills.
  • Ability to synthesize complex ideas for clients.

✨ Nice to Have

  • Legal industry experience.
  • Experience facilitating unscripted client sessions.

🎁 Benefits & Perks

  • 🌍 Remote flexibility with occasional client visits.
  • 🏢 Hybrid work option.
  • 📈 Career growth in AI innovation.
  • 🤝 Collaborative team environment.
  • 🏥 Comprehensive benefits (implied for permanent role).
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