15h ago
Senior Client Success Executive
US
β¨ $140k-$180k / yearest.
full-timesenior Remotehealthcare
πΌ About This Role
You'll lead strategic relationships with large employer clients, driving measurable impact across clinical outcomes, financial performance, and employee experience in a specialized healthcare ecosystem. You'll own executive-level partnerships and act as the primary advisor, helping shape long-term benefits strategies while ensuring retention and expansion. This high-impact role offers significant executive visibility and a remote-based work environment.
π― What You'll Do
- Own and manage relationships with large employer clients as strategic advisor.
- Lead QBRs, renewal discussions, and multi-year strategic planning sessions.
- Translate utilization and clinical data into clear ROI narratives.
- Drive retention and growth by identifying expansion opportunities.
π Requirements
- 8β12+ years in client success, strategic account management, or healthcare benefits.
- Proven experience managing large enterprise employer clients.
- Strong financial acumen to analyze utilization, cost, and ROI metrics.
- Excellent executive presence with ability to influence senior stakeholders.
β¨ Nice to Have
- Deep understanding of the employer benefits ecosystem.
- Experience driving retention and account growth outcomes.
π Benefits & Perks
- ποΈ Remote-based role with approximately 40% travel
- π° Competitive compensation aligned with senior-level client success
- π’ Enterprise-scale clients and high-impact healthcare programs
- π Career growth within a rapidly scaling healthcare organization
π¨ Hiring Process
Estimated timeline: 3-5 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Final Round with LeadershipΒ· 1 hour
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