💼 About This Role

You'll manage a portfolio of enterprise clients, driving adoption and retention of advanced digital solutions. You'll build relationships with executive stakeholders to align business goals with measurable outcomes. This role combines customer success, consulting, and commercial strategy.

🎯 What You'll Do

• Manage enterprise client portfolio from onboarding to renewal and expansion
• Develop and execute data-driven success plans aligned with business objectives
• Drive product adoption and value realization through tailored strategies
• Identify and lead upsell and cross-sell opportunities with sales teams

📋 Requirements

• 5+ years of experience in enterprise customer success or account management
• Proven ability to manage large, complex accounts
• Strong communication skills with C-level stakeholder experience
• Fluency in French and English

✨ Nice to Have

• Additional European languages
• Familiarity with data warehouses and AI-driven tools
• Experience with digital analytics and product analytics

🎁 Benefits & Perks

• 💵 Competitive compensation with performance-based incentives
• 🏖️ Flexible work arrangements including remote and hybrid options
• 📈 Stock options to share in company success
• 📚 Learning and development with mentorship programs
• 🌍 Global meetups and team events

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Final interview· 60 min