1d ago
Critical Harms Investigations & Incident Management Specialist
San Mateo, CA, United States
$117.5k-$144.6k / year
full-timesenior Hybridgaming
๐ผ About This Role
You'll lead rapid investigations into critical incidents like child safety threats and violent extremism at Roblox, coordinating cross-functional teams. Your work will directly protect millions of users and shape platform safety policies.
๐ฏ What You'll Do
- Lead rapid investigations into critical and complex incidents
- Utilize internal tools, data analysis, and OSINT for evidence gathering
- Serve as primary point of contact for critical incidents and communicate with executives
- Participate in 24/7 on-call rotation for emergency response
- Draft real-time communications and strategic recommendations for executive leadership
๐ Requirements
- Bachelor's Degree or 5+ years of relevant experience
- 5+ years managing high-pressure, sensitive investigations
- Excellent written and verbal communication skills for executive audiences
- Experience mentoring junior investigators
โจ Nice to Have
- Familiarity with online safety issues and high-severity risk content
- Strong project management and process-building skills
๐ Benefits & Perks
- ๐ฐ Equity compensation
- ๐ฅ Comprehensive benefits
- ๐ข Hybrid work model (onsite Tue-Thu)
๐จ Hiring Process
Estimated timeline: 3-5 weeks ยท AI estimate
- 1Application Reviewยท 1-2 weeks
- 2Recruiter Phone Screenยท 30 min
- 3Technical Interviewยท 1 hour
- 4Team Interviewยท 1 hour
- 5Executive Interviewยท 1 hour
๐ฉ Heads Up
- May review graphic and offensive content
- On-call rotation required
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