1d ago

Critical Harms Investigations & Incident Management Specialist

San Mateo, CA, United States

$117.5k-$144.6k / year

full-timesenior Hybridgaming

๐Ÿ’ผ About This Role

You'll lead rapid investigations into critical incidents like child safety threats and violent extremism at Roblox, coordinating cross-functional teams. Your work will directly protect millions of users and shape platform safety policies.

๐ŸŽฏ What You'll Do

  • Lead rapid investigations into critical and complex incidents
  • Utilize internal tools, data analysis, and OSINT for evidence gathering
  • Serve as primary point of contact for critical incidents and communicate with executives
  • Participate in 24/7 on-call rotation for emergency response
  • Draft real-time communications and strategic recommendations for executive leadership

๐Ÿ“‹ Requirements

  • Bachelor's Degree or 5+ years of relevant experience
  • 5+ years managing high-pressure, sensitive investigations
  • Excellent written and verbal communication skills for executive audiences
  • Experience mentoring junior investigators

โœจ Nice to Have

  • Familiarity with online safety issues and high-severity risk content
  • Strong project management and process-building skills

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Equity compensation
  • ๐Ÿฅ Comprehensive benefits
  • ๐Ÿข Hybrid work model (onsite Tue-Thu)

๐Ÿ“จ Hiring Process

Estimated timeline: 3-5 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Recruiter Phone Screenยท 30 min
  3. 3Technical Interviewยท 1 hour
  4. 4Team Interviewยท 1 hour
  5. 5Executive Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • May review graphic and offensive content
  • On-call rotation required
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