🛠 Tech Stack

💼 About This Role

You'll manage billing queries and proactively connect with clients to collect payments and resolve discrepancies, assisting broker teams with cancellations and reinstatements. Your work ensures accurate billing data and operational compliance in a fast-growing InsurTech.

🎯 What You'll Do

• Manage billing queries and proactively collect payments.
• Process cancellations, reinstatements, and billing support.
• Triage incoming emails and voicemails for brokers.
• Review billing contracts and audit files for compliance.

📋 Requirements

• Valid RIBO license.
• 1+ year of administrative or high-volume operational experience.
• Strong communication and phone skills.
• Detail-oriented with ability to multitask in fast-paced environment.

✨ Nice to Have

• Familiarity with insurance or fintech operations.
• Experience with Google Workspace and Slack.

🎁 Benefits & Perks

• 🏠 Work from home permanently.
• 💰 Competitive salary with performance bonuses.
• 📈 Career growth in a fast-growing company.