21h ago
Dispatcher
Cambridge
✨ $30k-$35k / yearest.
full-timetransportation
💼 About This Role
You'll dispatch bookings efficiently and partner with Driver Partners to ensure on-time passenger transport. You'll maximize completion rates through effective dispatch management and communication. This role offers opportunities for self-development and community impact.
🎯 What You'll Do
- Allocate and dispatch journeys on the Dispatch booking system
- Communicate positively with Driver Partners via messaging or phone
- Manage passenger demand to ensure bookings run on time
- Respond to Driver Partner alerts and queries promptly
📋 Requirements
- Ability to deliver excellent customer service
- Confidence in speaking to people on the phone
- Strong computer skills including multiple software platforms
- Ability to multitask and work under pressure
✨ Nice to Have
- Experience in a fast-paced environment
- Flexibility to work outside standard hours
📨 Hiring Process
Estimated timeline: 1-2 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 45 min
- 3Offer· 1 day
🚩 Heads Up
- No explicit tech stack despite tech company
- Long list of responsibilities with no clear primary focus
- Vague compensation (none listed)
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