21h ago

Dispatcher

Cambridge

$30k-$35k / yearest.

full-timetransportation

💼 About This Role

You'll dispatch bookings efficiently and partner with Driver Partners to ensure on-time passenger transport. You'll maximize completion rates through effective dispatch management and communication. This role offers opportunities for self-development and community impact.

🎯 What You'll Do

  • Allocate and dispatch journeys on the Dispatch booking system
  • Communicate positively with Driver Partners via messaging or phone
  • Manage passenger demand to ensure bookings run on time
  • Respond to Driver Partner alerts and queries promptly

📋 Requirements

  • Ability to deliver excellent customer service
  • Confidence in speaking to people on the phone
  • Strong computer skills including multiple software platforms
  • Ability to multitask and work under pressure

✨ Nice to Have

  • Experience in a fast-paced environment
  • Flexibility to work outside standard hours

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Offer· 1 day

🚩 Heads Up

  • No explicit tech stack despite tech company
  • Long list of responsibilities with no clear primary focus
  • Vague compensation (none listed)
0 0 0