🛠 Tech Stack

💼 About This Role

You'll support the end-to-end post-sales customer lifecycle for upper mid-market and enterprise clients at a Series B AI-native startup. You'll drive customer success by mapping workflows, configuring the platform, and collaborating on integrations. This role sits at the intersection of product, data, operations, and client partnership with a high-performance culture.

🎯 What You'll Do

• Support e2e post-sales lifecycle from discovery to go-live
• Conduct cross-functional deep dives to map business processes
• Build new product capabilities for upper mid-market and enterprise clients
• Translate process flows into product design and configuration

📋 Requirements

• 7+ years in engineering, consulting, finance, operations, or technical program management
• Systems thinking across people, process, and technology
• High-intensity experience in startups, consulting, or finance
• Technical from first principles with strong analytical mindset

✨ Nice to Have

• ERP experience
• SQL experience

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 Meaningful equity
• 🏥 100% premium medical, dental & vision for individuals
• 🍽️ Lunch in-office 5 days/week
• 💪 Wellness & fitness stipend

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3On-Site/Final Round· 90 min

🚩 Heads Up

• High-performance culture with ranking every 6 months may be intense
• Compensation increase average >50% but implies high pressure
• Role description broad across product, data, operations, and client partnership