4h ago
ScanForm Support Technician for HIV programs
Côte d'Ivoire
✨ $30k-$45k / yearest.
full-timemidhealthcare
🛠 Tech Stack
💼 About This Role
You'll provide technical support for HIV program data quality and monitoring in Côte d'Ivoire, assisting government and implementing partners. You'll resolve issues through remote guidance and in-person training at health facilities. This role combines field support with data-driven troubleshooting to improve health outcomes.
🎯 What You'll Do
- Resolve data quality tickets via phone and proactive outreach
- Conduct in-person training and mentorship at health facilities
- Monitor and evaluate data quality with project partners
📋 Requirements
- Residency in Côte d'Ivoire
- Native or near-native fluency in French
- Experience working in health information systems and routine data collection
- Knowledge of HIV guidelines and testing algorithm
✨ Nice to Have
- Experience with Excel spreadsheets
- Knowledge of ScanForm
- Familiarity with other HIV program areas
🎁 Benefits & Perks
- 🌍 Impactful work in public health across Sub-Saharan Africa
- 📚 Learning opportunities with AI and digital health tools
- 🤝 Collaborative team environment with global partners
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