4h ago

ScanForm Support Technician for HIV programs

Côte d'Ivoire

$30k-$45k / yearest.

full-timemidhealthcare

🛠 Tech Stack

💼 About This Role

You'll provide technical support for HIV program data quality and monitoring in Côte d'Ivoire, assisting government and implementing partners. You'll resolve issues through remote guidance and in-person training at health facilities. This role combines field support with data-driven troubleshooting to improve health outcomes.

🎯 What You'll Do

  • Resolve data quality tickets via phone and proactive outreach
  • Conduct in-person training and mentorship at health facilities
  • Monitor and evaluate data quality with project partners

📋 Requirements

  • Residency in Côte d'Ivoire
  • Native or near-native fluency in French
  • Experience working in health information systems and routine data collection
  • Knowledge of HIV guidelines and testing algorithm

✨ Nice to Have

  • Experience with Excel spreadsheets
  • Knowledge of ScanForm
  • Familiarity with other HIV program areas

🎁 Benefits & Perks

  • 🌍 Impactful work in public health across Sub-Saharan Africa
  • 📚 Learning opportunities with AI and digital health tools
  • 🤝 Collaborative team environment with global partners
0 0 0