🛠 Tech Stack

💼 About This Role

You'll lead the development of Ebury's Internal AI Copilot for the Client Portfolio Management team, building predictive tools to reduce churn and maximize client lifetime value. You'll define the product roadmap integrating churn prediction, upsell intelligence, and automated reporting.

🎯 What You'll Do

• Define product strategy for the CPM AI Copilot roadmap
• Integrate churn prediction health scores from data science
• Design upsell intelligence features for client portfolios
• Build tools for automated portfolio review summaries

📋 Requirements

• 3+ years in Product Management for customer success or fintech
• Strong understanding of LLMs and RAG
• Experience with CRM data (Salesforce) and data lakes

✨ Nice to Have

• Preferred experience in an AI-first startup
• High-growth environment scaling AI products

🎁 Benefits & Perks

• 💰 Competitive Starting Salary + Annual Bonus
• 🎓 Dedicated Mentorship from experienced managers
• 🛠️ Cutting-Edge Technology tools and systems
• 📈 Clear, Accelerated Career Progression pathways
• 🏥 Generous Benefits Package including healthcare

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Product Case Presentation· 60 min