Description

You will be the first point of contact for patients at an infusion center, managing scheduling, insurance verification, and patient flow to ensure a smooth and welcoming experience. Collaborate with clinical teams and maintain an organized front desk environment.

Requirements

• 1–3 years front desk or admin experience in healthcare
• High School Diploma or GED
• Knowledge of insurance verification and patient intake
• Proficiency with EHR/EMR and scheduling software
• Strong communication and multitasking skills

Responsibilities

• Greet patients and visitors with warmth and professionalism
• Schedule, reschedule, and confirm appointments
• Verify insurance and update demographic information
• Coordinate patient flow with clinical teams
• Maintain a clean and organized front desk area