💼 About This Role

You'll join the Subsplash Finance Team to support billing and payment collections for a fast-growing tech company. Your work will directly improve accounts receivable accuracy and client satisfaction. This role offers the chance to work in a mission-driven environment with a team that values humility and innovation.

🎯 What You'll Do

• Respond to customer inquiries through email and phone
• Work closely with internal teams to troubleshoot client issues
• Record client payments in all reporting systems
• Resolve client account discrepancies between systems

📋 Requirements

• 3-5 years of customer service experience
• Excellent oral and written communication skills
• Acute attention to detail
• Ability to prioritize competing tasks

✨ Nice to Have

• Experience with accounts receivables
• Undergraduate degree

🎁 Benefits & Perks

• 🏖️ Generous Paid Time Off
• 🏥 Medical Coverage
• 💰 Competitive Compensation
• 📈 401k Matching
• 👨‍👩‍👧‍👦 Parental Leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 60 min