9h ago
Program Manager, Public Safety Outreach
Mountain View, CA, USA; San Francisco, CA, USA; Washington D.C., USA; Phoenix, AZ, USA
$190k-$241k / year
full-timelead HybridAutonomous vehicles
💼 About This Role
You'll drive the strategic vision of Waymo's Public Safety Outreach program, managing a vendor-based team of First Responder Ambassadors. You'll scale training, establish data-driven metrics for program effectiveness, and develop playbooks to streamline communications with public safety officials across expanding markets. This role offers the chance to build trust between autonomous vehicle technology and emergency response communities.
🎯 What You'll Do
- Drive strategic vision and operational excellence of the Public Safety Outreach program.
- Manage and optimize a vendor-based team of First Responder Ambassadors.
- Scale certification and quality assurance for the Ambassador program.
- Establish a data-driven framework to measure training effectiveness.
- Oversee strategic roadmap for industry event participation.
📋 Requirements
- 10+ years of experience in Public Safety or Emergency Management.
- Extensive experience in vendor or people management.
- Deep knowledge of US first responder and public safety protocols (ICS/NIMS).
- Exceptional communication skills with focus on translating program success into executive-level narratives.
✨ Nice to Have
- 5+ years in a leadership role overseeing large-scale training or outreach.
- Experience scaling programs across diverse geographic landscapes.
- Strong technical literacy regarding autonomous vehicle systems.
🎁 Benefits & Perks
- 💰 Discretionary annual bonus
- 📈 Equity incentive plan
- 🏥 Generous Company benefits program
- ✈️ 20% travel (Domestic International)
- 🕒 24/7 on-call rotation for incident management
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