10h ago

Lifecycle Marketing Manager

Union Square, New York City

$110k-$150k / year

full-timemidsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own the customer journey for a fast-growing AI video platform, building and optimizing cross-channel campaigns. You'll directly impact activation, conversion, retention, and winback using modern AI tools and data-driven experimentation.

๐ŸŽฏ What You'll Do

  • Build and launch lifecycle campaigns across email, push, in-app, and SMS.
  • Execute programs for onboarding, activation, conversion, retention, and winback.
  • Own campaign setup and QA in Iterable including journeys and segmentation.
  • Monitor performance and run A/B tests to improve trial conversion and churn.

๐Ÿ“‹ Requirements

  • 4+ years experience in lifecycle or retention marketing at a software or subscription business.
  • Strong hands-on experience building campaigns in Iterable or similar platforms.
  • Proven ability to execute and optimize cross-channel lifecycle campaigns.
  • Solid understanding of subscription metrics (conversion, retention, churn, LTV).

โœจ Nice to Have

  • Experience with mobile-first products (iOS/Android).
  • Familiarity with analytics tools like Amplitude or Mixpanel.
  • Interest in AI tools for marketing workflows and content creation.

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Comprehensive medical, dental, and vision
  • ๐Ÿ’ฐ 401K with employer match
  • ๐Ÿฑ Catered lunch multiple days per week
  • ๐Ÿš‡ Commuter Benefits
  • ๐Ÿ–๏ธ Generous PTO policy

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical / Campaign Exerciseยท 60 min
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