💼 About This Role

You'll process medical record requests and manage patient health information in a high-volume environment. Your work ensures compliance with HIPAA and accurate documentation. This role offers full benefits and a supportive team culture.

🎯 What You'll Do

• Process medical record requests from patients and providers
• Maintain confidentiality and security of health information
• Create digital images of paperwork for electronic records
• Answer inbound/outbound calls regarding record status

📋 Requirements

• High School Diploma or GED
• Basic computer proficiency
• Data entry skills
• Ability to commute to Lakeland, FL

✨ Nice to Have

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, Dental Insurance
• 💰 401k Savings Plan
• 🎓 Tuition Assistance

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Application· 15 min
2. 2Phone Screen· 30 min
3. 3On-site Interview· 1 hour