🛠 Tech Stack

💼 About This Role

You'll serve as the first point of contact for customer inquiries related to scientific or environmental products. You'll provide accurate information and support order processing, while logging and resolving issues. This role offers a chance to build customer service skills in a technical environment.

🎯 What You'll Do

• Serve as first point of contact for customer inquiries via phone, email, and portals.
• Provide accurate information on scientific or environmental products and services.
• Assist customers with order processing, documentation, and account support.
• Log, track, and resolve customer issues in a timely manner.

📋 Requirements

• Degree in a science or environmental-related field.
• Strong communication skills and foundational understanding of scientific concepts.
• Experience with CRM systems and order processing.
• Ability to multitask and manage multiple inquiries.

✨ Nice to Have

• Experience in customer service or call center environment.
• Familiarity with environmental regulations or compliance.

🎁 Benefits & Perks

• 🕒 Full-time schedule with consistent hours.
• 📈 Growth opportunities within the company.
• 🏢 Onsite work environment with team collaboration.