Tech Stack

Description

As the primary point of contact for large-scale clients during the discovery phase of onboarding, you will gather and analyze business requirements across our platform. You will lead strategic planning, define client requirements, and mitigate risks to ensure successful implementations.

Requirements

• 5+ years proven experience in benefit administration SaaS implementation
• Bachelor's degree preferred
• Health Welfare benefits administration or related consulting experience a plus
• Strong quantitative/analytical skills
• Experience leading multiple complex projects simultaneously with successful results

Responsibilities

• Serve as main contact for onboarding strategic planning and client relationship management
• Lead discovery sessions to document detailed business requirements
• Serve as subject matter expert for delivery model and requirements application
• Assess and mitigate risks with project discovery scope
• Communicate project expectations and progress to clients and team members